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Privacy Policy- Effective Solutions Consulting

Effective date: January 2026

 

Effective Solutions Consulting ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, interact with us online, or use our services (collectively, the "Services").

 

1. Summary

  • We collect information you provide, information collected automatically on our website, and information from third-party services you choose to use.

  • We use information to deliver services, schedule sessions, process payments, communicate with you, improve the website, and maintain security.

  • We use third-party providers such as scheduling and payment platforms to support our Services.

  • We do not sell your personal information.

 

2. Information We Collect

A. Information you provide

  • Contact information, such as your name, email address, phone number, and business name.

  • Booking and intake information you submit when scheduling a call or requesting services (for example, goals, constraints, and business context).

  • Payment-related information necessary to process transactions (processed by our payment provider; we do not store full card numbers).

  • Communications you send to us (for example, emails, messages, and support requests).

 

B. Information collected automatically

  • Device and usage data, such as IP address, browser type, pages viewed, and general usage patterns.

  • Cookie and similar technology data, which may be used for website functionality, analytics, and marketing (depending on your settings and consent choices).

 

C. Information from third-party services

  • If you book through Calendly, we receive the information you enter into the scheduling form.

  • If you pay through Square, we receive confirmation of payment status and transaction details needed for records and customer support.

  • If you interact with our pages on platforms such as Facebook or Instagram, those platforms may share limited information with us based on your settings and their policies.

 

3. How We Use Information

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  • Provide, deliver, and improve our Services, including audits, consulting, and related materials.

  • Schedule sessions, manage client onboarding, and respond to inquiries.

  • Process payments and maintain financial records.

  • Send administrative communications such as confirmations, reminders, updates, and policies.

  • Maintain the security and integrity of our website and business operations.

  • Analyze website performance and user experience (for example, through analytics tools).

 

4. Legal Bases (where applicable)

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Depending on your location, we may process personal information based on one or more of the following legal bases:

  • Performance of a contract (to deliver requested Services).

  • Legitimate interests (to operate and improve our business and protect security), where those interests are not overridden by your rights.

  • Consent (for certain cookies and marketing communications, where required).

  • Compliance with legal obligations (for example, accounting and tax rules).

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5. How We Share Information

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We may share information in the following circumstances:

  • Service providers: trusted vendors that help us operate, such as website hosting (for example, Wix), scheduling (Calendly), payment processing (Square), email and productivity tools (Google Workspace), and analytics providers.

  • Legal and compliance: when required by law, court order, or to protect rights, safety, and security.

  • Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to standard confidentiality protections.

 

We do not sell your personal information.

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6. Cookies and Similar Technologies

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We may use cookies and similar technologies to operate our website, remember preferences, understand performance, and support marketing. You can control cookies through your browser settings. If required in your jurisdiction, we will present cookie consent options.

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7. Data Retention

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We keep personal information for as long as needed to provide Services and for legitimate business purposes such as maintaining records, resolving disputes, and complying with legal obligations. Retention periods vary depending on the type of information and the reason we hold it.

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8. Security

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We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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9. Your Privacy Rights

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Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, delete, or object to certain processing. To make a request, contact us using the details in Section 12. We may need to verify your identity before responding.

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10. Additional Notices (United States)

A. California residents

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If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your rights, contact us using Section 12.

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11. Children's Privacy

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Our Services are not directed to children under 13 (or under 16 where applicable), and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

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12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

 

13. Changes to This Policy

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We may update this Privacy Policy from time to time. We will revise the effective date above and post the updated policy on our website. If changes are material, we will provide additional notice where required.

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